We have a full Money Back Guarantee. Return the product within 30 days for a full refund (must still be in "new" condition. This refund even includes the original shipping costs! We offer this because we are confident you will love your bean bag! Customer is responsible for return shipping costs and arrangements.
THESE SACKS ARE BIG so be sure you measure your room first before ordering so you know it will fit in the space!! These are a huge pain to return as you can imagine.
If you want a different cover color or fabric type, we can work out a free exchange. Customer is responsible for shipping the cover back to us, at which time we will send out the replacement cover (at our expense!!)